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Infrastructure Specialist - IT Service Management (m/f/d)
Job Title: Infrastructure Specialist - System Administration/IT Service Management Band/Skill Level: 7 Sector: Industrial Industry: Chemical & Petroleum Location: Qatar (On-site)
Key Responsibilities:
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Configure and manage Cisco switches and routers to ensure optimal network performance.
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Maintain comprehensive knowledge of LAN, WAN, Wi-Fi, and MPLS networks, troubleshooting issues and minimizing downtime.
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Monitor network performance, utilizing tools to analyze traffic and identify potential bottlenecks.
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Collaborate with IT teams to support network-related projects and initiatives, offering technical guidance to team members and end-users.
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Document and maintain records of network activities and incidents to ensure consistency and accountability.
Required Skills and Qualifications:
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Bachelor’s degree in Computer Science or a related field.
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Minimum 5 years of experience in the field of networking.
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Expertise in configuring Cisco networking equipment, with sound knowledge of networking concepts.
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CCNA certification is mandatory.
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Must possess a valid driving license issued in Qatar.
Key Deliverables:
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Timely resolution of network-related issues.
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Regular maintenance and updates to network systems to ensure reliability.
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Comprehensive documentation for all network operations and incident handling.