Service Design & Transition Manager
Tel: +352 26 10 42 51
Halian is looking for an “Service Design &Transition Manager” required in order to work for an EU Institution in Luxembourg. About the role : The Service Design and Transition Manager: will facilitate the alignment of customer requirements with computing infrastructure and operational strategies. will focus on outcomes by linking service assets and services, employing infrastructure standards, performance engineering and capacity planning practices. engages with technical design and project managers or Project Management Office, to ensure projects are delivered in time and cost-effective. Key Skills & Background : Experience in direct leadership and project/portfolio/program management 10+ years of experience working in IT environment. Must be able to listen and communicate clearly, negotiate, listen, mitigate conflict, build alliances and achieve desired results using strong interpersonal Excellent oral, written, and interpersonal communication skills. Must be highly organized and self-motivated. Strong customer focus with a track record for driving delivery and operational performance improvements across an organization. Knowledge of technology risks and opportunities are shared to improve the efficiency and effectiveness. Knowledge of a variety of software and Hardware solutions; multi-vendor environments and Hybrid environment of On Premise, co-located, and Cloud based services. Manage teams and operations across functional boundaries, both internal and external. Financial, resource, and vendor management skills. Demonstrated ability to work with multiple internal cross-functional teams and successfully manage multiple projects simultaneously. Details : Location: Luxembourg Contract: FTE Start Date: ASAP Legal statement: Only candidates with eligible work permit for Luxembourg will be considered for this position.
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