Senior System & Application Administrator
Tel: +352 26 10 42 50
Halian is looking for a System & Application Administrator for one of its clients opening its IT Services department in Luxembourg. Role responsibilities: The System & Application Administrator is responsible for administrating and operating a defined number of systems. He/She will be involved in project engagements and internal proactive and reactive maintenance activities. This role also implements changes and supports systems/application-related project goals with the project team. Your role: • Configure, maintain, upgrade, and support below mentioned systems and environments; • Manage all aspects of daily operations like, monitoring, checking, backups and systems, and proactively fixing or escalating issues to 2nd level teams; • Liaise with Service providers using established processes as needed and follow up; • Document and enhance documentation to facilitate troubleshooting for peers and handover of simple recurring tasks to L1 support; • Actively assist Project owners in qualification and analysis related to project initiatives and estimates; • Assist Management in optimising administrative burden and supporting administration tasks; • Demonstrate good organizational, communication and writing skills; • Foster excellent relationships with internal customers and IT services team members. Your profile: • Up to date knowledge of AS400/ iSeries platform, Operating System and Olympic Banking package; • Good knowledge of Swift Alliance system; • Good technical skills & willingness to keep up to date on technological advances • Basic knowledge of Axway Automator/Gateway processes/automation related to IT operations; • Basic knowledge of Lotus Notes and Windows/Citrix/Active Directory administration; • Basic knowledge of Windows Powershell, other scripting languages are a welcome addition. • Microsoft Azure and/or Amazon AWS experience is highly appreciated • Strong customer service and interpersonal skills; • Good verbal/written communication in English is mandatory, any other language is considered as an advantage; • Strong analytical, problem solving skills; • Stress resistant and able to work on multiple items simultaneously, flexible in terms of afterhours support and planned weekend work; • 5-8 years of experience in similar environments; • ITIL foundation certified.
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