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Job Title:Seller and Delivery Operations Specialist

Location: Riyadh, Saudi Arabia

Employment Type: 

Permanent

Our client:

Our client, a leading ecommerce platform are seeking a Seller and Delivery Operations Specialist to join their team in KSA.

Your Responsibilities

• Actively monitor delivery, return, scrap, and partner engagement processes, providing actionable insights for continuous improvement.
• Oversee 1P delivery operations from KSA warehouses to GCC customers, ensuring efficiency and timely execution.
• Establish and maintain strong relationships with KSA customs authorities, ensuring proactive communication and compliance.
• Conduct regular partner visits to gather insights, improve performance, and plan allocation strategies.
• Coordinate 3P delivery operations from KSA-based merchants, ensuring seamless logistics and high customer satisfaction.
• Monitor key metrics like returns, backlog, and lead times, taking proactive action to prevent issues and maintain smooth operations.
• Regularly update the team on the progress and bottlenecks in operations
• Should be actively understanding the market need and competitor strategies and implement the best practices of market

Your Responsibilities:

• Strong knowledge and at least 3 years of experience with UAE and KSA delivery industry (Especially 3PL companies)
• Familiar with Customs clearance and brokerage processes
• Strong knowledge of G-Sheet and Excel
• Strong communication skills and the ability to build and maintain relationships.

Halian Group:

With over 20 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.
Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together.

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