Product Manager – DevSecOps platform (Remote)

Job Title:Product Manager – DevSecOps platform (Remote)

Location: Luxembourg, LU

Employment Type: 

Contract

We are looking for an experienced Product Manager to join our team and lead the service 
delivery efforts within our Agile Release Train (ART). Unlike traditional product management roles, 
this position focuses on service delivery management within the context of DIGIT’s DevSecOps 
programme, ensuring that our current DevSecOps offering can be transformed from a set of tools to 
a coherent service offering in the form of a DevSecOps platform.
As Product Manager, you will oversee the lifecycle of this service offering, from conception to 
delivery, ensuring they align with customer expectations, regulatory requirements, and performance 
metrics. You will work closely with cross-functional teams, including architects, operations, and 
business stakeholders, to define and prioritize work in accordance with the SAFe methodology.
The successful candidate will be part of the sector DIGIT B.4.001 Developer Journey as a de facto 
Service Delivery Manager, thus directly interfacing with officials and reporting directly to the Head of 
Sector.
Key Responsibilities:
• Lead the DevSecOps programme in creating a unified service offering across the European 
Commission.
• Ensure excellent communication and setting clear expectations with DIGIT B4’s customers.
• Convert business needs into actionable work packages.
• Identify knowledge gaps within the team and aiding in recruiting the right resources.
• Deliver a minimum viable product (MVP) for the planned DevSecOps platform and services 
by the first half of 2025.
• Roadmap and Vision: Develop and communicate a clear service roadmap that outlines 
priorities for DevSecOps, ensuring alignment with long-term organizational goals.
• PI Planning: Lead and coordinate Program Increment (PI) planning within the ART, ensuring 
the prioritized services and features are broken down into manageable tasks for 
development and operations teams.
• Cross-Functional Collaboration: Collaborate with system architects, engineers, DevOps, and 
operations teams to ensure seamless delivery of services, balancing technical feasibility with 
customer requirements.
• Stakeholder Management: Serve as the primary interface between the ART, senior 
management, and external stakeholders to communicate progress, challenges, and key 
decisions regarding cloud services.
• Customer Feedback and Iteration: Gather feedback from end-users and stakeholders to 
continuously improve service quality, scalability, and performance, ensuring cloud services 
meet evolving needs.
• Data-Driven Decision Making: Utilize data and KPIs to guide prioritization decisions, focusing 
on service performance, user satisfaction, and business value.
• Compliance and Risk Management: Ensure all services comply with security, legal, and 
regulatory requirements, working closely with the legal and security teams.
• Innovation and Continuous Improvement: Stay up to date with industry trends and 
innovations in cloud service management to improve efficiency, performance, and service 
offerings.
Required Skills & Experience:
• 5+ years of experience in product management, preferably with a focus on service delivery 
rather than traditional product management.
• Strong understanding of DevOps processes and related technologies. Experience in Cloud 
service delivery and management.
• Proven experience in working within the SAFe (Scaled Agile Framework) environment (SAFe 
Product Manager/Owner certification is a plus).
• Demonstrated ability to translate customer needs and business objectives into clear service 
requirements and priorities.
• Strong background in Agile methodologies and leading cross-functional teams in fast-paced 
environments.
• Experience in managing service-level agreements (SLAs) and ensuring service delivery 
excellence.
• Excellent communication and interpersonal skills, with the ability to collaborate across 
technical and non-technical teams.
• Strong organizational skills, with a focus on delivering high-quality services on time and 
within scope.
• Experience with budgeting, forecasting, and financial oversight for service-related projects.
Preferred Qualifications:
• SAFe certification (SAFe Product Manager/Owner or similar).
• Familiarity with ITIL service management practices or certifications.
• Experience managing large-scale transformation initiatives.
• Proven track record of stakeholder management in complex, multi-vendor environments.
Requirements:
• Fluency in English (written and spoken) is required; proficiency in any other European 
language is a plus

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