Live Jobs

Job Title:Change Manager

Location: Dubai, United Arab Emirates

Employment Type: Permanent

Change Strategy and Planning Manager:

• Develop and execute comprehensive change management strategies to support large-scale retail and distribution transformation initiatives.
• Align change initiatives with organizational goals, ensuring consideration of cultural, regulatory, and operational nuances.
• Create detailed change management plans, including communication, stakeholder engagement, training, and readiness activities.

Stakeholder Engagement:

• Partner with leaders, managers, and cross-functional teams to understand requirements and tailor change strategies accordingly.
• Act as the primary liaison between project teams and business stakeholders, ensuring alignment and buy-in for change initiatives.
• Build trust and foster collaboration with internal and external stakeholders to drive successful adoption of new systems, processes, and behaviors.

Impact Assessment and Risk Management:

• Conduct impact analyses to assess the effects of proposed changes on business operations, employees, and customers.
• Identify and mitigate risks associated with organizational, cultural, and technological changes.
• Develop contingency plans to address resistance and unforeseen challenges, ensuring change initiatives remain on track.

Change Communication:

• Design and deliver targeted communication strategies to inform, engage, and align employees about upcoming changes.
• Create communication materials that resonate with diverse audiences, leveraging cultural insights and preferences.
• Ensure clear, transparent, and consistent messaging to minimize disruption and foster a positive perception of change.

Training and Capacity Building:

• Design and implement tailored training programs to equip employees with the skills and knowledge required to adapt to new systems and processes.
• Ensure training materials address role-specific needs, leveraging a mix of in-person and digital learning methods.
• Monitor training effectiveness and provide ongoing support to drive sustained adoption and proficiency.

Cultural and Organizational Alignment:

• Navigate cultural diversity and regional differences to foster alignment around organizational change goals.
• Promote a unified change vision while respecting local traditions and values, ensuring consistency across the group.
• Act as a cultural ambassador to bridge gaps between corporate strategy and execution.

Performance Monitoring and Reporting:

• Develop metrics and tools to track the progress and success of change initiatives, focusing on adoption rates, employee engagement, and business impact.
• Provide regular updates to leadership on change readiness, stakeholder feedback, and project outcomes.
• Use data-driven insights to refine change management strategies and improve future initiatives.

Leadership and Team Collaboration:

• Lead cross-functional teams in executing change management initiatives, fostering collaboration and accountability.
• Mentor and coach change agents to champion change within their respective teams.
• Serve as a role model for resilience and adaptability, inspiring others to embrace change.

Continuous Improvement:

• Conduct post-implementation reviews to identify lessons learned and integrate them into future change efforts.
• Promote a culture of continuous learning and improvement, encouraging innovation in how the organization approaches change.
• Stay abreast of industry best practices and trends in change management, adapting strategies to meet evolving business needs.