Quality Manager

Quality Manager

 Dubai, AE

 

Permanent

Our client: A leading conglomerate

Location: Dubai on site 

Job Title: Quality Manager

Job purpose: The Quality Manager collaborates closely with development teams, project managers, and other stakeholders to pinpoint quality issues, foster ongoing improvement, and boost overall reliability, security, and performance. This role is essential for ensuring that the organization consistently delivers high-quality products and services, adheres to industry standards, and drives continuous operational enhancements.

Roles and Responsibilities

Strategic
 

• Develop and implement quality control processes, procedures, and policies to ensure that products or services meet or exceed customer expectations.
• Monitor and analyze data related to quality control processes, identifying trends, and making recommendations for improvement.
• Perform audits of quality control processes, identifying areas for improvement and making recommendations for corrective action
• Used knowledge and experience of building complex IT systems to evangelize, consult with, mentor and audit high-value program and projects.

Functional
 

• Ensure that new technologies and systems are thoroughly tested and validated before deployment.
• Establish quality policies, procedures, and standards to ensure consistency and compliance across the organization

People Management
 

• Lead the project team to provide guidance, coaching, and support as needed.
• Communicate with other teams, departments, and stakeholders to ensure that quality control processes are aligned with business objectives.
• Work with suppliers and vendors to ensure that deliverables meet established quality standards.
• Train team members on quality control processes, procedures, and policies, ensuring that they have the knowledge and skills necessary to perform their jobs effectively.
• Participate in cross-functional teams to develop and implement new products or services, ensuring that quality control processes are integrated into the development process.

Education/Certification and Continued Education
 

• Bachelor's degree in a relevant field, such as engineering or business.

Years of Experience
 

• 5+ years of experience in quality control or a related field

 

• Knowledge and Skills

   

• Strong leadership skills, with the ability to motivate and inspire team members to achieve business objectives.
• ISO 9001/TickIT, BS 15000/ITIL and CMMI level 2/3 certification preferred.
• Excellent analytical skills, with the ability to analyze data and identify trends.
• Strong communication skills, with the ability to communicate effectively with team members and stakeholders at all levels.
• Attention to detail, with the ability to identify and resolve issues quickly and effectively.
• Strong problem-solving skills, with the ability to think creatively and develop innovative solutions.
• Excellent organizational skills, with the ability to manage multiple tasks and priorities simultaneously.
• Knowledge of quality control processes, procedures, and policies.

Halian Group:

With over 27 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.
Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together.


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